Forum Discussion

twbs's avatar
twbs
Member
2 years ago

Payslip not showing all YTD figures

Hi there,   I am wanting all YTD to figures to appear on the most recent payslip. Currently the payslips are only showing YTD figures for categories used in that payrun.    Is it also possible to...
Kerry_Black's avatar
Kerry_Black
Super Cover User
1 year ago

Hi Sai,

 

This is not working in MYOB AR, I already have that box ticked and have the same issue?????

 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Kerry_Black,

 

If a category wasn't used in that pay run, there's no way to include its YTD figures. The system only picks up what's actually processed in that run.

 

If you still need assistance with this, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

 

Regards,

Sai

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