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Bookie2's avatar
Bookie2
Contributing User
2 years ago
Solved

Payslips Default Form Can't be Found

I am trying to send staff payslips but getting the error message "Payslips Default Form Can't be Found"  
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi LingB 


    Generally, we encounter this situation and it is a date issue i.e. the electronic payment has been recorded on an incorrect date commonly well into the future.

    My recommendation would be to go to Banking>>Bank Register>>Select the Electronic Clearning account and expand out the date range. the start of the current month to 31/12/9998. Is the withdrawal transaction appearing in that window now? If so, check the date of the transaction.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi Bookie2 

 

Are you still experiencing the error when sending pay slips to employees? Please let us know if you need further assistance regarding with this concern. 

 

Best regards,

Doreen

Bookie2's avatar
Bookie2
Contributing User
2 years ago

I think it was an update issue. I restarted my computer and that seemed to fix it.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi Bookie2 

     

    Thanks for letting us know about this. It's good to hear that it has been resolved. Please feel free to post again if you have further queries.

     

    Best regards,

    Doreen

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I am trying to send staff payslips but getting the error message \"Payslips Default Form Can't be Found\"

 

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I think it was an update issue. I restarted my computer and that seemed to fix it.

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I think it was an update issue. I restarted my computer and that seemed to fix it.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi Bookie2 

\n

 

\n

Are you still experiencing the error when sending pay slips to employees? Please let us know if you need further assistance regarding with this concern. 

\n

 

\n

Best regards,

\n

Doreen

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","postTime":"2023-06-14T11:37:09.590+10:00","lastPublishTime":"2023-06-14T11:37:09.590+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":380},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:816452/message:819723","readOnly":true,"editFrozen":false,"body@stringLength":"560","rawBody":"

Hi  

\n

 

\n

Are you still experiencing the error when sending pay slips to employees? Please let us know if you need further assistance regarding with this concern. 

\n

 

\n

Best regards,

\n

Doreen

","customFields":[],"repliesCount":2},"ModerationData:moderation_data:819733":{"__typename":"ModerationData","id":"moderation_data:819733","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Rank:rank:62":{"__typename":"Rank","id":"rank:62","position":4,"name":"MYOB Moderator","color":"333333","icon":null,"rankStyle":"TEXT"},"Revision:revision:819733_1":{"__typename":"Revision","id":"revision:819733_1","lastEditTime":"2023-06-14T11:45:46.607+10:00"},"QueryVariables:ReplyList:message:819733:1":{"__typename":"QueryVariables","id":"ReplyList:message:819733:1","value":{"id":"message:819733","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744853305000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1744853305000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744853305000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1744853305000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1744853305000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1744853305000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1744853305000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1744853305000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1744853305000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1744853305000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1744853305000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1744853305000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. 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Hi Bookie2 

\n

 

\n

Thanks for letting us know about this. It's good to hear that it has been resolved. Please feel free to post again if you have further queries.

\n

 

\n

Best regards,

\n

Doreen

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