3 months ago
Payslips email problems
We've been using MYOB Account Right for a long time. I currently do payroll on the desktop version of our AccountRight software even though we have an online account I find it easier to process payro...
Hi Jem
I'm frustrated with your response because you haven't actually resolved my issues but sent me on the pathways of which I have already troubleshooted before I lodged my post on the community forum. You have also directed me to suggested resolutions in the latter part of your response which has nothing to do with the issue I am experiencing. I only want to have the unsent payslips appear on my 'To be emailed list' because if I had all payslips on that list it would be ridiculous every payroll. Surely I am not alone in thinking that unticking that box in advanced filters is not the solution to the issue I am experiencing?
And the 'helpful articles' do nothing to help resolve this issue either. I've been processing payroll in MYOB for a long time and being told to look at these help guides is not what I need to resolve this.
Regards
Hi RC_Admin,
We apologize for the inconvenience and I can see that you have already the troubleshooting prior posting to the community forum. You may also to clear the cache of your Accountright using the steps below :
Feel free to write a post if you need further assistance.
Cheers,
Jem
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