Payslips not emailing
The default email for payroll is setup correctly and all employees 'payslip to be emial' is setup and their email is also setup correct. When the payslip is send via email, it shows message email se...
Forum Discussion
Hi Princess,
The payslip setting are as per your recomendation. (attached). The issue is still there.
Any other recomendation.
Reagrds
Rakesh
Hi RakeshAplus,
Thank you for your response.
There are several potential reasons why the emails you've sent may not be reaching your employees. Here are a few possibilities:
- You may be sending emails via Outlook, but if Outlook is not open when you send the email from AccountRight, it may not be sent.
- Your recipients' firewall settings might be blocking the emails from being delivered.
- Your recipients may have set up exclusions to disregard emails from MYOB.
- The emails could be ending up in their junk mail folder.
As a test, try sending an email to yourself from AccountRight to see if you receive it. For additional troubleshooting, you can refer to this Help article: Email Troubleshooting.
Please let me know how you get along and if you require further assistance.
Cheers,
Princess
