Hi H-TS,
I received the below reply from Genreve_S via another thread on same topic.
I tried doing in smaller batches of 7 at a time yesterday. 1 out of 24 didnt go through. It's still frustrating to go back and work out who didnt receive but definately a smaller number not going through this time. I will try this method over the next few weeks and see if this is any better.
REPLY:
Thank you for your patience and for bringing your concern to our attention. I understand how crucial email communication is for your business operations. I apologize for the delayed response.
In general, if some of your emails are not being sent, it could be due to the volume of emails sent at once. Our system processes emails more efficiently when they are sent in smaller batches. I would suggest sending your emails in groups of 10-15, which should help improve the delivery rate.
Please feel free to reach out if you need further assistance or have any other concerns. We're here to support you.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
