I reported a the issue last week. As at today I've had no response. MYOB can you please address this issue...
Hi rose6 and belindahowie,
Thank you for reaching out, and my apologies for the delay in getting back to you both. Your patience and understanding are greatly appreciated.
This can be a complex issue that requires a more thorough examination. To assist you accurately, we suggest that you examine the entitlement detail report and generate a monthly report to see the difference. This will help you obtain the balance and align it with the pay slip. Furthermore, it's important to review the employee's balance under the entitlement in the card file. This step will aid in identifying and pinpointing the root cause of the discrepancy in the annual leave balance.
Please let us know if you need further help. We're here to assist.
Cheers,
Princess
