Forum Discussion

Experienced Cover User

4 years ago

Solved

MYOB Customer Sales Report

I can no longer run Sales (Customer Summary) report, it keeps timing out. I have asked another staff member in different state to check in case it was my internet connection but it also times out for...

Earl_HD

MYOB Moderator

4 months ago

Hi Sam-C,

Scheduling the emailing of payslips isn't available at the moment. We understand how handy this feature would be, especially for those who need to send payslips while away. I recommend sharing this suggestion on our AccountRight Ideas Exchange where other users can vote for it, and our developers monitor popular suggestions for potential inclusion in future updates.

MYOB AccountRight Ideas Exchange

Regards,
Earl

Sam-C

Contributing User

4 months ago

Hi Earl,

Much appreciated, but further to much time spent in understanding how to add my idea I am asking for assistance of how to do so.
Couldn't find it anywhere.

Yanike_S
MYOB Staff
4 years ago
Paulaosv

Hi Paula,

As far as I am aware, we don't have widespread issues with this specific report. As such, we do need to take some further troubleshooting steps.

To investigate this further, could you take a backup, restore it offline and try to run the report locally. If the report works offline, let me know your serial number and company file ID in a private message and I will have to remove your file from our end before you upload the local file back to the server. Note: all online file users will need to be re-invited after the file has been re uploaded.
- Dave_DJS
  4 years ago
  Hi Paula, One of My Clients has this issue also. After 2021.3 update. cheers
  - Paulaosv
    Experienced Cover User
    4 years ago
    Hi Dave
    
    It seemed to correct itself after 2 weeks, but was extremely frustrating. I hope your clients has been sorted also.
    Paula

Looking for something else?

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payslip sending","id":"message:886290","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:280451"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:886290"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:886290"},"body@stripHtml({\"truncateLength\":200})":" I normally process payroll over the weekend with payment on Wednesday every fortnight. I prefer the payslip to be emailed on the same day of the payment. Is it possible to schedule the payslip s...","body@stringLength":"362","rawBody":"

I normally process payroll over the weekend with payment on Wednesday every fortnight.
I prefer the payslip to be emailed on the same day of the payment.

Is it possible to schedule the payslip sending for a future day (say Wednesday)?

Currently I have to access MYOB on Wednesday and manually send the payslips (via Payroll).

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Hi Earl,

Much appreciated, but further to much time spent in understanding how to add my idea I am asking for assistance of how to do so.
Couldn't find it anywhere.

","body@stringLength":"182","rawBody":"

Hi Earl,

Much appreciated, but further to much time spent in understanding how to add my idea I am asking for assistance of how to do so.
Couldn't find it anywhere.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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MYOB AccountRight Ideas Exchange

Regards,
Earl

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Hi ,

Scheduling the emailing of payslips isn't available at the moment. We understand how handy this feature would be, especially for those who need to send payslips while away. I recommend sharing this suggestion on our AccountRight Ideas Exchange where other users can vote for it, and our developers monitor popular suggestions for potential inclusion in future updates.

MYOB AccountRight Ideas Exchange

Regards,
Earl

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