Forum Discussion
Hi again Tracey,
The problem is not whether it has been ticked or not ticked in the reconcile accounts window. The problem is that it just isn't there in the first place. If I click reconcile account & do the date range, EP289 is not listed and as a result my reconciliation is out by that payment amount, even though the EP289 payment has been recorded.
Now if I go into my bank feeds, it's not sitting there waiting to be allocated either.....I think I have gremlins in my system!
Hi niqueyk1
If you check the previous bank reconciliation report has it been reconciled previously? Does the previous bank rec still balance? Also go to Find transactions and filter by that bank account, can you see it in that window?
- niqueyk13 years agoContributing User
Hi Tracey, thank you very much for your time. I've now shown our accountant and it has her confused as well. She will be taking further look for me and giving me a solution.
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