MYOB fails to send payslips to the employees
Hi, I have recently experienced the issue regarding sending payslips to employees. In the Sent Emails tab, it does show history of the date that all payslips being sent. However, some of my ...
Forum Discussion
HI Justin-Ryan,
Thank you for getting back to us providing an update. In this regard, may I know if you received an error message when you were trying to send pay slips on your employees? If yes, can you please provide me with the screenshots and the email address so we can check on our end.
Looking forward to your reply.
Thanks,
Cel
Hi,
Kindly see the attached, I have requested multiple times to email these employees' payslips, but they have checked spam too, only to receive one email on 5th Sept.
The system didn't pop up any error message when made the request, just seemed to be fine. However, my employees just did not receive all of them.
Do you have ways to see whats going on? Thanks
