Pay Super direct from Account Right Error
Im Having and issue in signing up Pay Super direct from account right After signing in with email + password this error come up Whoops we have hit a snag!!! I have raised a case with MYOB suppor...
Forum Discussion
Hi VickiStubbs,
Having to jump through hoops for this isn't ideal and definitely not the experience we want you dealing with.
That “Whoops we have hit a snag!” error can come up for a few different reasons. Things like business details not validating properly, issues with the user/contact details on the file, or even browser/antivirus/firewall getting in the way. It’s definitely something our team needs to dig into properly in the background. I can see you’ve already got a case open with support and have tried the steps they’ve given you. In the meantime, a few quick things you can double-check on your side:
- Make sure pop-ups and the browser aren’t being blocked by your antivirus
- Check that AccountRight isn’t being blocked by a firewall
- Temporarily disable your antivirus just to test
- Try applying from the browser version of your file
- Check that pop-ups aren’t blocked in your web browser settings
If none of that helps, I’ve also followed up with the team and asked them to prioritise getting this sorted for you.
Cheers,
Princess
