Payroll Overpayment

Hey Anewbee,

Sorry for any confusion sorting this out. There's a tidy way to fix the overpayments. You'll need to pop those extra staff payments from July using "Spend Money" and send them to a payroll clearing or suspense account. For the refund you get back, two in July and one in August, drop them in as "Receive Money" against the same account. That gets your books lining up with what really happened in your bank, keeps wage expenses spot-on, and leave pay slips looking just as they should. Lastly, you can enter a note explaining the double payment and the fix. If there are things that aren't clear yet and you still need more help, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

Cheers,

Doreen