STP
We posted a Xmas bonus thru STP without the correct ATO category. The payroll was accepted by the ATO but does not show the bonus. How can we adjust at the ATO end without changing the MYOB payro...
Forum Discussion
Hi Rum,
Thanks for the response and the added information.
In my understanding, the update event should correct all data if the category has been set correctly. I recommend checking if the bonus category is set as tax-exempt. If it is not tax-exempt and the issue persists, feel free to let us know. Also, I granted your email address the ability to send private messages in case you need to share any sensitive information.
Let us know if you require further help.
Thanks,
Genreve
Hi Genreve
I do not know any other way to contact you other than this so cannot directly email. Your emails are all noreply.
I have again tried to lodge an update event but nothing changed.
I have applied the Bonus as ATO category Salary & Wages and also as bonus & Commissions.
I have applied it at an hourly rate and as salary. I do not see any option to to apply tax exempt income.
I have attempted to follow MYOB instructions to ensure the Payroll Category (pay Item) is set up correctly but instructions seem to be for accountright rather than essentials.
Thank you
Hi Rum,
Thanks for the response and apologies for the delay.
If you need to send information privately, please send your private message here in the forum. You can do this by clicking your profile avatar at the upper right corner of the page and clicking the message icon.
You can then view your inbox and sent items. You can also create a new message from this page. Alternatively, you can hover your mouse over my profile avatar and click send message.
We look forward to your update.
Thanks,
Genreve
