Forum Discussion

Ayami's avatar
Ayami
Experienced User
4 years ago

Re: Super Fund details entered are invalid

Hello.  I have same problem. Suddenly I have got one employee's super fund is invalid. The employee doesn't change anything. How can I fix this problem?
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Ayami 


    This fund has been added back to the list. Please restart your software and you should be able to add it and make payments for it. 

     

    Let me know how you go on. 

Ayami's avatar
Ayami
Experienced User

I have a problem with Suncorp superannuation.

 

Suncorp Everyday Super

USI: 98 350 952 022 123

Fund ABN: 98 350 952 022

 

I cannot find this super's account in MYOB payroll superannuation fund.

Maybe after update AccountRight.

Because it was there before.

Is this account deleted?

Because we didn't change anything and employee didn't change anything, too.

 

 

 

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi Ayami 


This fund has been added back to the list. Please restart your software and you should be able to add it and make payments for it. 

 

Let me know how you go on. 

  • Ayami's avatar
    Ayami
    Experienced User
    4 years ago

    Hello, Komal.

     

    Yes, I can find the missing account.

    I can pay now.

    Thank you very much.

     

    Ayami

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