LouiseBWM
5 years agoExperienced Cover User
Receiving Back Bounced Super Payment and How to Re-Lodge
Hi. I have an identical issue to one lodged in 2018, only the solution no longer seems to work. I have an employee whose super fund stopped receiving payments, which bounced back to us. How do I ...
- 5 years ago
Hi LouiseBWM
With regards to the lock period issue, it might be worth temporarily unticking the lock period. As this would remove the lock period from the file, anything that was being stopped by that lock period should now be reversable. Once the reversal has been recorded the lock period can be ticked again to reenable it.