Hi smg,
Thank you for your response.
To ensure the utmost privacy and security of your information, we'd like to double-check the matter from our end. To further assist, I'll be reaching out to you via private message to gather the user's email address. This will enable us to safeguard your information while addressing the issue effectively. Please keep an eye on your Community forum inbox, and we'll continue to address this matter through that channel.
Cheers,
Princess
Hi smg,
I hope this message finds you well. We're reaching out to follow up on your recent support inquiry. To better assist you and expedite the resolution of your concern, we kindly request the screenshots mentioned in our previous communication. Please feel free to reply to this message, and I'd be happy to assist further.
Cheers,
Princess
Hi smg,
We recently reached out for additional information and are eagerly anticipating your response. Unfortunately, since we haven't received any updates, we are closing this case. Please feel free to initiate a new post if you have further inquiries in the future.
Cheers,
Princess
