Returned super - bank rec not working
I have a returned super payment and my bank rec is not balancing. I posted the refund payment to the super payment account, reversed the original payment, then reprocessed the original payment withou...
Forum Discussion
Hi PaddoAccounts,
I can see that you are encountering issues in your bank reconciliation. To fix this you may refer to the steps below :
- Review all transactions in your MYOB account.
- Verify all the transactions in your bank statement are correct and match the transaction in MYOB.
- Undo the reconciliation and check where the out-of-balance occurred, and then reconcile again.
Kindly refer to this Help article, Resolving Out-of-Balance Bank Reconciliations, that has detailed information to assist with this.
Feel free to write a post if you need further assistance.
Cheers,
Jem
Hi Jem,
Thanks for your reply, but this is not helpful and doesn't address the issue.
Hi PaddoAccounts,
If you still need help with this, please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount.
Regards,
Sai
