Forum Discussion

PaddoAccounts's avatar
PaddoAccounts
Contributing Cover User
1 year ago

Returned super - bank rec not working

I have a returned super payment and my bank rec is not balancing. I posted the refund payment to the super payment account, reversed the original payment, then reprocessed the original payment withou...
PaddoAccounts's avatar
PaddoAccounts
Contributing Cover User
1 year ago

Hi Jem,

 

Thanks for your reply, but this is not helpful and doesn't address the issue.

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi PaddoAccounts,

 

If you still need help with this, please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount.

 

Regards,

Sai

 

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