Forum Discussion

PaddoAccounts's avatar
PaddoAccounts
Contributing Cover User
6 months ago

Returned super - bank rec not working

I have a returned super payment and my bank rec is not balancing. I posted the refund payment to the super payment account, reversed the original payment, then reprocessed the original payment withou...
PaddoAccounts's avatar
PaddoAccounts
Contributing Cover User

Hi Jem,

 

Thanks for your reply, but this is not helpful and doesn't address the issue.

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
6 months ago

Hi PaddoAccounts,

 

If you still need help with this, please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount.

 

Regards,

Sai

 

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