Reversed a pay, but Super had already been processed
- 5 years ago
Hello debrowling
Just to clarify I am following this: Pay 1 was processed for, let's say $500. It was later realized it should have been $550. Super for the $500 was paid out at $61.46. The $500 was reversed, the correct $550 was paid, and now Super is showing $77.95 against that $550, rather than just the $16.46 reflective of the extra $50?
Please see this Help Article on Checking and Adjusting Superannuation, which will walk you through the steps to fix a super payment. You should be able to manually adjust the figures on a void pay for the employee and pay the $16.46 that remains owed. If however this process does not seem to be working and that $77.95 does not adjust as required, you would be looking at reversing the $61.46 transaction following the steps outlined in Reversing and reprocessing superannuation payments. You could then pay the $77.95 in full.