Reversing and reprocessing returned super
Hello! Previously instructions were to create a negative payroll transaction for the individual contribution amount that was returned. Then a new payroll transaction for the super amount was proc...
Forum Discussion
Hi payrollers
Thank you for your post. Reversing a returned super contributions will be reversing the whole batch of payments in your Pay Super window (an individual contribution can't be reversed) instead you'll need to reverse the entire Pay Super transaction. Once the entire batch of payments are reversed you will need to process the Successfully paid contributions through the Pay Liabilities function and then you will need to process the returned super through the Pay Superannuation window again so that it can be sent and processed to their respective fund.
This Help Article, Reversing and reprocessing superannuation payments, has the detailed instructions to assist with this.
Please let me know if you need further help I am happy to assist.
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Cheers,
Princess
