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YasminG1's avatar
YasminG1
Valued User
2 years ago
Solved

Scam Email - Your STP 2 deferral deadline is approaching fast.

Hi Myob Team,

 

I just received an email and was wondering if this is a scam email as the address is unusual:

 

%%FromName%% <enterprise@email.myob.com>

Subject:  Your STP 2 deferral deadline is approaching fast.

 

Please advise if this is a legit email or scam?

 

  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi YasminG1 

     

    We are in the process of reminding our user base that the Single Touch Payroll (STP v2) deadline is fast approaching and we do recommend transitioning ahead of time. We are communicating those reminders through a variety of channels, one being direct email.

    The email you would have received is true and NOT a scam email. I have checked and verified that email was sent based on your company file.

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  • Steven_M's avatar
    Steven_M
    Former Staff
    2 years ago

    Hi YasminG1 

     

    We are in the process of reminding our user base that the Single Touch Payroll (STP v2) deadline is fast approaching and we do recommend transitioning ahead of time. We are communicating those reminders through a variety of channels, one being direct email.

    The email you would have received is true and NOT a scam email. I have checked and verified that email was sent based on your company file.

    • YasminG1's avatar
      YasminG1
      Valued User
      2 years ago

      Thanks Steven.

       

      Just checking as it is unusual to see the %% symbols in the email address and in light of all the scams ie Optus, Medibank etc just making sure..

      • Steven_M's avatar
        Steven_M
        Former Staff
        2 years ago

        Hi YasminG1 

         

        Speaking with the team, it does appear that there was an error relating to the communications that did come out in regards to the sender you mentioned. Our teams are looking at rectifying that error and will be looking at re-issuing the comms. to the impacted users. 

        Apologies for the confusion. Our team is looking into the process now to get that sorted for next time. Thanks for raising it.

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