i am trying to move over to MYOB pay super for payday super. there're a number of records require updating, which are all fixed, bar two smsf.
i am at wick's end why myob won't except. i tried with quick super (payday super portal) the same information is good and payment went away fine.
what is the special trick i have not done in MYOB?
thank you in advance ....
Hi MinEr916,
Thanks for your patience, and sorry for the late reply on this one.
There usually isn’t a special trick, but SMSFs do need a few extra details to be spot on in MYOB Pay Super. If the other records are now fixed, I’d double-check the SMSF ABN, ESA, member number and bank account details in the fund setup, and also make sure you’ve had a successful STP lodgement recently.
Please see this help page for more information: Create superannuation funds
Regards,
Earl
