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acc23's avatar
acc23
Contributing User
3 years ago

Something went wrong at our end Sorry about that. You'll need to come back later and try again.

Hi, can anyone tell me please why the above message keeps appearing when i go into the Payroll reporting Centre? It's been happening since thursday last week.    Thanks  Jackie
Rachael_D's avatar
Rachael_D
Contributing User
3 years ago

Hi ChrisMYOB 

Sorry, I have been on leave.

Is there any updates on when this issue is going to resolved?

 

 

Michael_H's avatar
Michael_H
Experienced Cover User
3 years ago

The online workarond worked. However, be careful - in my case the file was automatically upgraded to 2022.9 version and I couldn't read it on the Desktop that was on 2022.7. It took MYOB support help to upgrade the Desktop for whatever reason.

 

[As an off-comment, I really hate these forceful upgrades of the production systems. It is against every rule I was tought in my former career as a software engineer. Even Windows gives you choices.]

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went wrong at our end Sorry about that. You'll need to come back later and try again.","id":"message:781669","revisionNum":1,"repliesCount":18,"author":{"__ref":"User:user:256559"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:781669"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:781669"},"body@stripHtml({\"truncateLength\":200})":" Hi, can anyone tell me please why the above message keeps appearing when i go into the Payroll reporting Centre? It's been happening since thursday last week.    Thanks  Jackie ","body@stringLength":"216","rawBody":"

Hi, can anyone tell me please why the above message keeps appearing when i go into the Payroll reporting Centre? It's been happening since thursday last week. 

 

Thanks 

Jackie

","kudosSumWeight":1,"postTime":"2022-09-26T11:34:24.380+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:781669_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1081},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:781669":{"__typename":"Conversation","id":"conversation:781669","solved":false,"topic":{"__ref":"ForumTopicMessage:message:781669"},"lastPostingActivityTime":"2022-10-27T16:21:19.218+11:00","lastPostTime":"2022-10-27T16:21:19.218+11:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:781669":{"__typename":"ModerationData","id":"moderation_data:781669","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:781669_1":{"__typename":"Revision","id":"revision:781669_1","lastEditTime":"2022-09-26T11:34:24.380+10:00"},"ForumReplyMessage:message:785252":{"__typename":"ForumReplyMessage","id":"message:785252","conversation":{"__ref":"Conversation:conversation:781669"},"author":{"__ref":"User:user:159454"},"revisionNum":2,"uid":785252,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"subject":"Re: Something went wrong at our end Sorry about that. You'll need to come back later and try again.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:785252"},"parent":{"__ref":"ForumReplyMessage:message:785251"},"body":"

The online workarond worked. However, be careful - in my case the file was automatically upgraded to 2022.9 version and I couldn't read it on the Desktop that was on 2022.7. It took MYOB support help to upgrade the Desktop for whatever reason.

 

[As an off-comment, I really hate these forceful upgrades of the production systems. It is against every rule I was tought in my former career as a software engineer. Even Windows gives you choices.]

","body@stringLength":"469","rawBody":"

The online workarond worked. However, be careful - in my case the file was automatically upgraded to 2022.9 version and I couldn't read it on the Desktop that was on 2022.7. It took MYOB support help to upgrade the Desktop for whatever reason.

 

[As an off-comment, I really hate these forceful upgrades of the production systems. It is against every rule I was tought in my former career as a software engineer. Even Windows gives you choices.]

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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You'll need to come back later and try again.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:785251"},"body":"

Hi ChrisMYOB 

Sorry, I have been on leave.

Is there any updates on when this issue is going to resolved?

 

 

","body@stringLength":"349","rawBody":"

Hi  

Sorry, I have been on leave.

Is there any updates on when this issue is going to resolved?

 

 

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