Staff self-onboarding
Staff self-onboarding was a fantastic idea, but completely ruined by MYOB. By default, staff get "Staff benefits" ticked - which is really just spam marketing. So if you forget to untick this, your...
Forum Discussion
Gee_T wrote:Hi Bad-Support
Thank you for your posts.
When employees receive an invitation to explore their benefits, it doesn't automatically sign them up for marketing. Instead, it gives them the choice to check out the available benefits during onboarding and decide whether they want to receive communications or not. After completing onboarding, they'll also get an invitation to download the benefits app, offering discounts on products and gift cards usable at various retailers in Australia, like Woolworths and Amazon.
On the super screen layout, the first option, even before showcasing any promoted super funds, is to "Choose another fund" or to "Skip Featured Funds." Below the featured funds, there's another option to "Choose another super fund." The screen emphasizes that employees can select any fund, be it their own or their employer's default fund. The goal is not to push a specific fund but to provide flexibility for those without a fund or wanting to switch, ensuring a compliant onboarding experience.
Cheers,
Gee
Even forcing new employees to have to choose whether or not to receive "benefits" is tacky - I don't see why this offering "benefits" needs to be ticked by default. New employees (particularly young employees) may sometimes feel obligated to accept the defaults. Further, the tick box accepting the "benefits" by default is just a tiny box on the employee's screen, but the Continue button is huge by comparison. It is clearly intended to steer new employees in a particular direction, which is very sleezy behaviour on MYOBs behalf.
I have set up a new fake employee, and the way the Featured Super Funds is presented now is not as bad as it was - having said that the Featured Super Funds are still the default/obvious option to choose. Whilst my preference would be to have the option for the Featured Super Funds not to be offered to employees at all, at the vey least it should not appear as the most prominant option.
It very much feels like we are acting like promotional agents for all MYOBs third party offerings - not the image that we want as a reputable organisation! ...and I don't have this problem with QuickBooks.
...and after the last post, my fake (test) employee got an email asking them to sign up for employee "benefits" even though they hadn't even completed the onboarding process. EVEN UNDER THE GUISE OF "BENEFITS" WE ARE NOT HERE TO MARKET YOUR PRODUCTS!
