Forum Discussion

Frodo007's avatar
Frodo007
Contributing Cover User
2 years ago

STP payslip amount (gross & payg) not picked up by ATO.

Hi there,    I hope someone can assist: our business STP figures for November 2023 are under-reported in the ATO Business Portal by: $46.74 for gross payments, and $16.00 for PAYG. This is the exac...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Frodo007

 

Thanks for your post.

 

If the figures were not able to be picked up by the ATO, we highly recommend checking the payroll reports, such as payroll activity, payroll register, and Year-to-date verification report. Also, make sure that all payroll category used on the pay run is assigned to the correct ATO reporting category. For further information regarding this, you may check the Help Article: Assign ATO reporting categories for Single Touch Payroll reporting. 

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Frodo007

 

We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

 

Best regards,

Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Frodo007

     

    We hope this message finds you well. We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

     

    Best regards,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.