Forum Discussion

Uniquip's avatar
Uniquip
Experienced User
2 years ago

STP recorded as an Update Event instead of a Pay Event

Hi,   I ran our usual payroll for our staff for the week ending 26/10.  However, the following day, my collegue ran an additional pay run for a single employee that had been missed from the run.  T...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi Uniquip,

    Thanks for your reply and my apologies for the late response. You have the option to manually edit the amount on the ATO Portal, though it's advisable to contact the ATO beforehand. Confirming the figures they have on their end can ensure alignment and accuracy before making any adjustments. This proactive step helps maintain consistency and avoids potential discrepancies in your records.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

JW27's avatar
JW27
Experienced Cover User
8 months ago

Hi Earl,

Can you help out I have processed my pay as usual on the Desktop and was ready to process it it but then I remembered I had to add something in one of the employee and I had cancelled and I did not click on the the question but by doing this all the pay run I did today did not go through to the ATO how do I go about in sending the pay run to ATO. 

I have gone through the help re process but cant see the wording send to ATO.

Hope you can help out.

Many Thanks Jen 

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