Forum Discussion

q_man_snowflake's avatar
q_man_snowflake
Experienced User
8 months ago

STP registration been removed

Dear Users   Since the new update, processing wages to declare to ATO, a pop up box is telling me that our Organisation is not registered for Single Touch Payroll.   We need to be reconnected.  ...
q_man_snowflake's avatar
q_man_snowflake
Experienced User
8 months ago

I've signed in online to resend update event and status is still sending? This will need fixing

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    8 months ago

    Hi q_man_snowflake,

     

    Thanks for flagging this with us. We're aware some folks are getting the "STP Not Available" message at the moment. Our team's already on the case and working hard to get it sorted as quickly as we can. Appreciate your patience while we wrangle this one. In the meantime, you can keep an eye on updates over at our status hub for the latest info.

     

     

    Cheers,
    Shella

    • q_man_snowflake's avatar
      q_man_snowflake
      Experienced User
      8 months ago

      Great - thanks for the update Shella

      • Helen_Keegan's avatar
        Helen_Keegan
        Experienced Cover User
        8 months ago

        OK so it is 24 hours later.  Is this fixed?  And what are we meant to do?  Not declare?  I need to do the wages, not ideal

         

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