STP registration been removed
Dear Users Since the new update, processing wages to declare to ATO, a pop up box is telling me that our Organisation is not registered for Single Touch Payroll. We need to be reconnected. ...
Forum Discussion
Hi q_man_snowflake,
Thanks for flagging this with us. We're aware some folks are getting the "STP Not Available" message at the moment. Our team's already on the case and working hard to get it sorted as quickly as we can. Appreciate your patience while we wrangle this one. In the meantime, you can keep an eye on updates over at our status hub for the latest info.
Cheers,
Shella
Great - thanks for the update Shella
OK so it is 24 hours later. Is this fixed? And what are we meant to do? Not declare? I need to do the wages, not ideal
Hi Helen_Keegan,
Totally get where you're coming from. Having wages held up is never ideal. We're still working on the fix for the "STP Not Available" error, but you can still get your reporting done by using the browser version of AccountRight. Here's a handy guide on how to do it in the browser: Send Single Touch Payroll reports after processing payroll.
Regards,
Sai
