Forum Discussion

Domster's avatar
Domster
Contributing User
2 years ago

STP reporting for July 2023 prefill to the ATO does not match MYOB reports

Just checked the prefill on the ATO Tax Agent Portal and it doesn't match the MYOB payroll report amounts.      I have taken into account the salary sacrifice amounts and checked the categories.  H...
jogillis's avatar
jogillis
Member
2 years ago

Hi - I would also like to add to this request as I've also had the same issue.  However I have tracked it down to a duplicate STP Event.  The employee wasn't duplicate paid, just somehow a duplicate event occured.  The EOY pay and tax amounts are correct for the employee.  How do i delete this event from the ATO or is this an ATO issue.  I have lodged my return and I overrid the prefill totals to the correct totals.  Not sure I've done the right thing though.  

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Domster and jogillis, 

Thanks for your post and welcome to the Community Forum! I am sorry to hear that you are having problems with your STP reporting. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. Are you still having this issue? If so, I would recommend on visiting this post that has the same issue you are having. MYOB Payroll Reporting didn't match ATO STP Reporting and Payroll reports in ATO - DO NOT MATCH MYOB

Please do let me know how you go on this.
Regards,
Earl

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