STP
I purchase a new subscription as the company changed its ABN, ACN and Name of Entity on the 1st July 2022. Initially we used the same dataset by changing the ABN, Company Name, and setup a new S...
Forum Discussion
Hi SGall
Thanks for your post. So that I can assist can you tell me the exact error you get when you send an update event. Can you also tell me if you entered the BMS ID in the Transfering from a previous software window when setting up STP in the new software?
Hi Tracey
Thanks for responding. I have attached the error..
We reported 3x weekly pay rums usimg the old Software ID. In the new subscription I purchased, the STP setup has a different Sofware ID. Prior to setting up the STP I went offline and re entered the 3 weeks wage again in the new Software ID. This may have caused the double up in wages after I reported the 4th pay run for month last week.
In the old software ID, I did remov the YTD amounts, processed and reported a 0 pay run. After the file was accepted by the ATO, I sent an updated event in from the new software ID, I am waiting to hear back from that employee.
Shadeeda.
Hi SGall
In the new software go to the Payroll reporting centre>>ATO settings and click on Edit STP business details. Go through the set up steps again and in the Transferring from previous software window make sure you're not entering the BMS ID from the previous software, not the Software ID.
If you have entered the BMS ID and are still getting that error, in the Transferring from previous software window select No and complete the set up. Then send an update event and see if you get that error.
If you've zeroed out the YTD amounts in the old software and sent a $0 pay you shouldn't have duplicate wages in myGov accounts now.
Please let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
