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MelindaBK's avatar
MelindaBK
Contributing Cover User
21 days ago

Subcontractor super

I have just set up 2 rateable contractors in MYOB and processed super for them in line with MYOB instructions for a client. All was going well until trying to lodge the super in MYOB. These 2 were previously employees (terminated and marked as inactive) and MYOB has identified that there is duplicate super member numbers and wont allow me to proceed. I have removed the super fund info from the original employee file and still no luck. Does anyone know of a workaround for this? I was reluctant to change their original employee files as the MYOB instructions have indicated setting up with TFN 000 000 000, labour hire employment basis, and labour hire income type. Neither of them have been paid as employees in this current financial year. The other option I see is to reverse the pays processed to account for subcontractor super for this last quarter, change the details in their original file and reprocess.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    21 days ago

    Hi MelindaBK, 

     

    Thanks for doing some digging on your super setup to troubleshoot. When you pay super through payroll, it is usually best to keep using the original employee card, even if the employee is inactive, because the super history stays on that card.

     

    To fix this, delete the super payments you have already created on the new employee cards, then reactivate the original employee cards and set them up as casuals again. After that, reprocess the pays using the original cards so the super should go through without any issues. If you still run into issues after doing it in the original employee card, I recommend connecting with our support team so they can have a deeper look. You can either create a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant. 

     

    Regards,
    Genreve

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