super adjustment
Hi there, i am adjusting one employee's super following the instruction: https://help.myob.com/wiki/display/ar/Checking+and+adjusting+superannuation#expand-Tofixasuperpayment i am adjusting t...
Forum Discussion
Hi Freman,
Thanks for your reply
The question is after i did the adjustment, super account doesn't change either, all the balance same as before. And i can't find the void transaction from the bank account.
No record at all in the payroll reporting centre, but i am really sure i submit it. it is possible i do it again?
- Make sure you check all of the 3 possible bank accounts for the void transaction. (being the linked account for Cash Payments, Cheque Payments, & Electronic payments)
-In the STP reporting web page check all financial years you can for it.. if it isn't there it cannot have been reported to ATO.
Once your sure its not been recorded thenif I were you I'd just do it again. (who knows doing it again might actually shed light on why it didn't record in the first place)
eg yesterday I was doing a payrun for a Void pay which neting off against a loan account handled with a wage category. Got to the end and it did not ask me to lodge STP (when I went looking for I could not even find the Void transaction either-erily similar to your situation), but crucialy I had been distracted by a phone call during the process of editing the pay.... Next, I was on the phone with partner support to notify them of the issue I had just encountered ;-). Whilst waiting in the queue I went to do something else in the file and it whinged that I needed to close all windows before hand.... All I had was the the command centre, but it turned out the the entire payrun record window had managed to hide itself behind the command centre.
If I had decided to close out of MYOB I would have been none-the wiser that I had in fact not recorded the pay.
