Super for under 18 year olds

Hi MezIndustries, 

Super for under‑18s can definitely be a bit tricky. Because of the age rules, the software won’t automatically calculate superannuation for them if they work under 30 hours a week.

If you haven’t already, I’d recommend having a read through our help article “Paying super for employees aged under 18”, which steps through how it works and what your options are.

Regards,

Genreve

She is a salary employee so hours don't come into it. the information online does not tell me how to get around this other than calculate manually.

Hi MezIndustries, 

Thanks for clearing that up about her being on a salary. Even for salaried staff, you can still set them up the same way as other employees in the software; the system just uses their standard hours in the background.

It’s worth having a quick look at the FAQs in that same help article under “What if the employee is part time or full time?”. It walks through how that setup works. If it’s still giving you grief, the best bet is to reach out to our support team by lodging a case from My Account, or jump on live chat via MOCA on the MYOB website so someone can step through it with you.

Regards,
Genreve 

I have set her up correctly and the super is not calculating