Forum Discussion

Anthony_RDG's avatar
Anthony_RDG
Experienced User
3 years ago

Super Fund Details for "Employee Name" are invalid

Hi   I had a new employee start in the middle of June and I paid him to the end of 30-Jun for his first month. I did not process his payroll until the 4th of July. I also paid his SG on the 4th Ju...
Anthony_RDG's avatar
Anthony_RDG
Experienced User
3 years ago

I checked and nothing has changed. So that hasn't solved the issue

 

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Anthony_RDG, 

 

Thanks for your post. Can you please provide a screenshot of the error message you're getting so I can take a look into this further for you. 

  • Anthony_RDG's avatar
    Anthony_RDG
    Experienced User
    3 years ago

    Hi Melisa.

     

    I solved it. After getting my employee to double check his fund did merge/change names.

    After I fixed it, it went through okay.

     

    Thanks

     

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