Cottontails1
3 years agoMember
Super Refund
Hi, I received notice that an employee updated their fund and is no longer in the fund we had in the system. As I process the superannuation through MYOB and our bank account is direct debited, wil...
Hi Cottontails1,
Thanks for reaching out. and Welcome to the Community Forum!
In regards to the refund, you'd want to confirm those details with the fund directly, however, in almost every case the refund is returned to the bank account that made the payment.
Once you do receive the refund, you'll need to follow the steps below on how the super payment will need to be reprocessed:
Let me know if you had any trouble with that.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.