SUPER
Has anyone encountered this problem, employees in my data file that are with Australian Super have been automatically changed to being with Hostplus............!! I rang MYOB and after being on hold...
Forum Discussion
Hi nataliebloor
Thanks for your post. This would have happened if you changed the fund for one of the employees to Hostplus using the following method:
Going to CardList >>Employees>>Payroll Details > > Superannuation, and made changes to the fund record by clicking on the left-hand side, then this would have affected all employees connected to the fund record. It is shown in the image below:
To avoid this, we recommend that the new fund is first created by :
- Opening the Fund List (List Menu > Superannuation Funds)
- Edit and Confirms the funds' details as necessary.
Once the fund details are all confirmed:
- Edit the employee card and change the record that is selected using the drop-down list on the right-hand side.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
