Forum Discussion

Bianca_Long's avatar
Bianca_Long
6 years ago

Superannuation New Employer Membership Number - Error

Hi MYOB,   A company that I work for has recently changed business name and ABN. As a result they has contacted the employees super funds with these new details and have been sent new Super Employe...
  • CloverQ's avatar
    CloverQ
    6 years ago

    Hi Bianca_Long 

     

    Your existing Pay Super service is linked to the business name and ABN registered. Since these details have changed, the existing service needs to be cancelled first, please then update the ABN in AccountRight and re-apply for Pay Super. 

     

    To proceed I'd suggest having your Pay Super authorised contact person to send an email to paysuper@myob.com, advising the situation and the existing details. The team will cancel the existing service so you can re-apply. 

CloverQ's avatar
CloverQ
Former Staff
6 years ago

Hi Bianca_Long 

 

Your existing Pay Super service is linked to the business name and ABN registered. Since these details have changed, the existing service needs to be cancelled first, please then update the ABN in AccountRight and re-apply for Pay Super. 

 

To proceed I'd suggest having your Pay Super authorised contact person to send an email to paysuper@myob.com, advising the situation and the existing details. The team will cancel the existing service so you can re-apply. 

  • Bianca_Long's avatar
    Bianca_Long
    6 years ago

    Hi Clover,

     

    Thank you kindly for your reply, I'll give it a try.

     

    Kind Regards,

    Bianca

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