Forum Discussion

Daph's avatar
Daph
Experienced Cover User
3 years ago

Superannuation not calculating version 2022.7

Hi All

upgraded to 2022.7 this morning - doing a payrun now and noticed that the superannuation is not calculating.

I have two super guarantee categories setup for different employees and one is calculating and the other isn't.  Have checked the employees are ticked and the wage categories haven't been exempted; all okay.  Nothing has changed since the last pay run, (as I've been on holidays) and had to update this morning.

Anyone any suggestions?

  • Daph's avatar
    Daph
    3 years ago

    Found the error after lots of looking through MYOB checklists.  The limit had been changed in the superannuation category.  changed it to No limit and it seems to have fixed it.

     

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi Daph 

     

    Thanks for your post. I've just tested this in my file and super calculated correctly. Can I get you to do a dummy payrun in September and check if the super calculates correctly. If it doesn't, can you send me the following screenshots in a private message:

     

    • super payroll category set up
    • dummy pay transaction
    • Daph's avatar
      Daph
      Experienced Cover User
      3 years ago

      Found the error after lots of looking through MYOB checklists.  The limit had been changed in the superannuation category.  changed it to No limit and it seems to have fixed it.

       

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