Forum Discussion

Tazzlet's avatar
Contributing User
5 years ago

Superannuation not calculating

  Hi,   I recently added in a new Casual Employee into our system. I have set her up the same as all other employees however her Superannuation is not calculating.   In week 1 she earn...
  • Steven_M's avatar
    5 years ago

    Hi Tazzlet 


    Help Article: Checking and adjusting superannuation outlines the process of making adjustments to superannuation. However, I think you have nailed the process.


    The only thing I would add would be is if the superannuation has been incorrectly calculated in the current month no adjustment pay would be required. As superannuation is calculated on a month by month basis, should you adjust the superannuation calculation AccountRight will make adjustments in your next pay in that calendar month to calculate the superannuation amount for the calendar month.