Hi Albare JaneP,
I completely get why this feels frustrating, especially when the super payments were all made from MYOB on the same day. The key thing is that paying the batch on the same day in MYOB doesn’t always mean every super fund will show the contribution on the same day. Once the batch is processed, it goes through the clearing process first, and then each super fund applies the payment to the member account on its own timing. That’s why one fund can show it on 30 June, while another may not show it until 1 July. At the moment, Pay Super payments typically take around 3–5 business days to clear, depending on things like direct debit timing, fund processing times and authoriser approval times. MYOB also recommends allowing at least 7 business days, especially around super cut-off dates and EOFY, because the funds themselves can still take extra time to process the contribution after it has been sent to them. So in short, the difference usually isn’t that MYOB treated employees differently within the same batch. It’s that the receiving funds can finalise and allocate the contributions at different times. I also understand the concern where employees are trying to maximise the $30,000 contribution cap, because if a fund records the contribution on 1 July, that can affect which financial year the fund counts it in. With Payday Super starting from 1 July 2026, MYOB has already advised it is working on changes to support the new timing requirements, and the team is also exploring faster payment methods going forward.
For year-end payments, the safest approach is to allow extra lead time before 30 June so there’s enough time for the super funds to receive and allocate the contributions before EOFY.
Regards,
Sai
