Forum Discussion

Josephselim's avatar
Josephselim
Member
1 year ago

System Crash

Hi There,  I added 2 new categories in payroll which are TIL ,, since then when i use any category for an employee i can't open his card or payslip anymore!! attached are the 2 different error logs....
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Josephselim,

 

Based on the issue you described, and the error logs you provided, it looks like we'll need to run a script to fix this. This isn't something that can be done manually, so the best way forward is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to get this sorted for you.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.