tax table revision warning
We have changed back to myob after changing to xero for a period, the easyiest way we found to get the data back in myob is to update the old version we had used previously but now when we do payroll...
Forum Discussion
Hi Son22,
Thanks for posting and welcome to the Community Forum.
We are glad you decided to go back to using MYOB software. Generally, the tax tables automatically update after you create any transaction, this is because the tax tables are updated depending on the most recent processed pay in the system. We're happy that you have managed to fix the issue in your end. Also, here is the help article PAYG tax tables, just in case you run into any issues in the future.
Let us know if you require any further assistance. We're happy to help.
Cheers,
Genreve
So It's looks like I'm not as cleaver as I thought and when I went to process payroll today the problem is back.
Please help
Hi Son22,
Thanks for your response.
I'm sorry to hear about the issue returning. There are a couple of factors we need to consider that might have caused this issue to return. I would recommend checking first if you are on the most recent version of AccountRight, then we need to make sure also that the date format on the computer is correct (follow the steps below).
- Close all programs.
- Open the window start button.
- Search for the control panel and open it.
- Click change date, time, or number formats.
- In the region window, make sure the format is English (Australia).
- Make sure that the short date is in the format d/MM/yyyy.
- Check the date/time on the bottom right. This should now be in AU format.
If the issue persists after checking the above-mentioned, send me a private message containing the following.
- Serial number
- Full name and email address
- Company name
- Company File ID (Help > About MYOB AccountRight)
We look forward to your update.
Cheers,
Genreve
