Forum Discussion
Earl_HD
11 months agoMYOB Moderator
Hi kgordon1,
We have also received reports that some users are experiencing the same issue. The current workaround is to reach out to our support team, as they have a script that can be arranged on the backend to fix this issue. Make sure to contact our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Regards,
Earl
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.