Forum Discussion

PenJ's avatar
PenJ
Experienced Cover User
11 months ago

Unable to access the payroll verification report in payroll reporting centre

I am trying to access the EOFY payroll verification report and keep getting an error - a red X in a red circle and below that "something went wrong" "try refreshing your browser" "if the issue persis...
PenJ's avatar
PenJ
Experienced Cover User
11 months ago

Update finally posted on the MYOB centre to say there is an issue and they are investigating

  • LisaGSA's avatar
    LisaGSA
    Trusted Cover User
    11 months ago

    Thanks for posting the update. I am having the same issues. Extremely frustrating when I am trying to finalise month end so that I can finalsie for the year.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    11 months ago

    Hi everyone, 

     

    Thank you for your patience and understanding, we genuinely appreciate it. We're glad to say that our team has resolved this issue. 

     

    Please refer on this Community Forum post, that has information and updates on this incident.  Thank you once again for your understanding.

     

     

    Please feel free to post again I'm more than happy to assist.

     

    Cheers,

    Princess