unable to connect to Payroll Regorting Centre
This weeks payrun was unable to be sent to the ATO as it keeps coming up with a messaage thats says: Something went wrong on our end. Sorry about that please try again later. I have had no proble...
Forum Discussion
Hello LeighaPecnik
Our team is currently investigating the cause of this issue.
Can you please check the version of windows you are on, if it isn't up to date, can you please update and then try again? Please let me know what version you were on, the version you upgraded to, and if it still gives you the error.
As a current workaround, you are able to put your file online and then log in using the browser version at app.myob.com and process the pay run.
Hi Chris,
We are on Windows Server 2012 R2.
Our IT guy went on last night to look for any updates and there wasnt any.
I am also not on Phase 2 yet. Still currently on Phase 1 as i get the same message that i cannot start the process unless I am online.
Nothing has changed on our Server since last Tuesdays Payroll run.
