Forum Discussion

Catherine_cgc's avatar
Catherine_cgc
Contributing Cover User
2 years ago

Unable to process payroll

In Accountright Plus,  I have tried a number of times to process a payrun without success.  When I record the pay run, nothing is actually recorded, no Electronic Payment file is created and no STP r...
Catherine_cgc's avatar
Catherine_cgc
Contributing Cover User
2 years ago

The problem seems to be fixed now and I was able to process the pay.

Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi Catherine_cgc, 

 

Thanks for your post. 

 

We're glad to know that you’re able to process pay run. We appreciate your patience with this matter. We would like to ask Carissa_B if you we're able to process pay run too? Please let me know if you need further help. We're always delighted to assist you.

 

Thanks,

Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Carissa_B, 

     

    Hope this message finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

     

     

    Thanks,

    Shella

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      2 years ago

      Hi Carissa_B, 

       

      Hope this message finds you well. Please be informed that we are now closing this thread. Feel free to start a new post in the future if you encounter any further issues. We're always delighted to assist you.

       

       

      Kind regards,

      Shella

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