Forum Discussion
I agree - should be something about this on the MYOB status page. This is not just your everyday "somethings not working" issue - this impacts regulatory compliance reporting obligations!
Hi SueanneJean,
You're 100% right to raise this. This isn't your everyday "something's not working" issue, especially when it impacts compliance and reporting obligations. The good news is we've taken steps to improve the error messaging now. While the payment may still reject when you retry it, the error message should be much clearer and give you the specific validation detail you need to fix what's holding it up. Once that's corrected, you should be good to re-process the payment.
Regards,
Sai
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