Forum Discussion

IshuGupta's avatar
IshuGupta
Member
1 month ago

Unable to submit Pay super in Account right

Hi Everyone,

Are we aware of any problems with pay superannuation in account right.

We are unable to submit contributions and ar receiving message that the service is not available right now.

15 Replies

  • annettemc's avatar
    annettemc
    Member
    1 month ago

    I'm having the same issue.   Has been 24 hours and still unable to submit and pay super.   I will also create a case.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    HI IshuGupta

     

    Thanks for posting. You’re seeing the same Pay Super issue in AccountRight that our team’s already aware of and working on.

    If you don’t already have a support case logged for this, I’d recommend jumping into My Account and creating one so we can link it to the existing investigation on our side, so you can get a notification once it gets resolved.

     

    Regards,
    Genreve