Forum Discussion

BC's avatar
BC
Experienced Cover User
3 years ago
Solved

Unable to Tick 'Pay using PaySuper' tickbox when setting up Super fund

Hi,

 I'm having truoble adding/updating a Super fund for an employee for PaySuper.

 

All the other employee super funds are setup correctrly and pay directly from MYOB super. I have one employee who was not receiving super - Was an error on setting up her fund.. correct fuynd entered now and sleected from the dropdown super funds listed.

 

However I cannot select the 'APy using Paysuper' for this fund. (Is slelected for all other funds). See attached screenshot.

 

what am I doing wrong?

  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi BC 

     

    I'm wondering are you trying to update an existing super fund? If so, could you please go to Lists > Superannuation Fund, create a new Super fund with the same details, does it allow you to tick the box then?

2 Replies

Replies have been turned off for this discussion
  • BC's avatar
    BC
    Experienced Cover User
    3 years ago

    Yep. Fixed now.

    I deleted the fund then added it again.. can sleect the tick box.

     

    Regards,

     

    Brendan

     

  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi BC 

     

    I'm wondering are you trying to update an existing super fund? If so, could you please go to Lists > Superannuation Fund, create a new Super fund with the same details, does it allow you to tick the box then?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.