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Ivy_LAC's avatar
Ivy_LAC
User
12 months ago
Solved

Undeliverable payslip

Hi there,   Payslip email is suddenly not deliverable for one of our employees in July. Can I get some help to check if his email address has been black listed as no changes was made to his payrol...
  • Leneth_A's avatar
    Leneth_A
    11 months ago

    Hi Ivy_LAC, 
     
    Thank you once again for reaching out to us here in the Community Forum. We are glad to inform you that we have resolved your concern regarding the undeliverable pay slip. We will be closing the thread now. If you come across any further issues, please feel free to start a post again and one of our Moderators will assist you. 
     
     
    Cheers, 
    Leneth

Leneth_A's avatar
Leneth_A
MYOB Moderator
12 months ago

Hi Ivy_LAC,  

   

Thanks for your post. I'd like to extend to you a warm welcome to the Community Forum. We are grateful for your effort in getting in touch with us, and we apologize that you are having difficulty sending pay slip emails to your employees. We truly appreciate your patience and understanding.  

   

To take a look into this for you, could you please send me your product serial number, and the impacted email address via private message?  

   

   

Please let me know if you have any problems with this.  

   

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.  

   

Cheers,  

Leneth

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