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SharonSL's avatar
SharonSL
Trusted Cover User
4 years ago
Solved

Using Backup of Online file to test a payroll correction

Hi,   I set up a salary sacrifice payroll category but didn't update the Linked Payable account so my Super liability is incorrect. I think I know how to fix it but was hoping to do a test run in a...
  • SharonSL's avatar
    SharonSL
    4 years ago

    Hi Tracey,

     

    Sorry I meant to update this.  I had an online chat with one of your staff who helped me with using the back up file.  My fix worked, I processed one run to reverse the postings (with the same allocations) then another run with the correct allocations :)   I didn't send the report so it should be all good.  My testing was correct anyway. 

     

    I then did the same in the online file.  

Tracey_H's avatar
Tracey_H
Former Staff
4 years ago

Hi SharonSL 

 

Thanks for your post. Personally I wouldn't do any test runs in a back up file, you could end up with STP issues. If you want to process a test payrun when you get to the declaration window don't sign and send. Click on Cancel so that the report isn't sent, you'll then be able to delete the payrun.

 

Linked accounts in payroll categories are a bit different to other changes in payroll categories. Once an amount has been posted to the linked account, changing the account in the payroll category won't move the already posted amounts to the new account when you process a payrun. You'll need to either reverse and reprocess the payruns or journal the amounts from the incorrect account to the correct account. 

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SharonSL's avatar
SharonSL
Trusted Cover User
4 years ago

Hi Tracey,

 

Sorry I meant to update this.  I had an online chat with one of your staff who helped me with using the back up file.  My fix worked, I processed one run to reverse the postings (with the same allocations) then another run with the correct allocations :)   I didn't send the report so it should be all good.  My testing was correct anyway. 

 

I then did the same in the online file.  

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